Shipping policy
Welcome to HZS Sneaker Factory. We are committed to providing efficient and reliable shipping services, delivering high-quality sneakers directly from our factory to your doorstep.
Free Shipping Policy We offer Free Standard Shipping on all orders destined for the United Kingdom. There are no additional shipping fees for your purchase.
Order Processing Time All orders are processed within 1–3 business days after payment confirmation (custom orders or special requirements may require additional processing time, and we will notify you accordingly).
Delivery Timeframes
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Standard Shipping: Once dispatched, the estimated delivery time is 7–15 business days.
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Please note: Delivery times may vary due to peak logistics seasons or customs clearance procedures. We appreciate your patience.
Order Tracking Once your order has been shipped, you will receive an email notification containing your tracking number. You can use this to monitor the real-time status of your package via our shipping partner's website.
Duties and Taxes For orders shipped to the United Kingdom, please be aware of local import policies. Any applicable import duties, taxes, or customs clearance fees are the responsibility of the recipient, as per local regulations.
Contact Us If you have any questions regarding your shipment, please feel free to reach out to us at: Customer Service Email: joshuacroftoon764@gmail.com